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This course is designed for individuals who work in high-stress environments such as emergency services, healthcare, and other demanding sectors, particularly where shiftwork is a feature of the role.

Students will learn about the causes and effects of  workplace stress, identify personal stressors and triggers, strategies for managing short- and long-term stress, develop a personalised stress management plan based on your interests and needs as well as evaluate stress management plan after managing two several highly stressful situations.  And the importance of seeking help when necessary to build resilience to manage short- and long-term stress.

It also covers the legal and ethical responsibilities of employers and employees in relation to workplace health and safety (WHS), and the communication and documentation requirements for reporting incidents and hazards related to workplace stress to promote a safe, healthy and supportive work environment and reduce the risk of stress-related illness and injury.

Units Delivered

The following units will be included in your certificate:

HLTWHS006 - Manage personal stressors in the work environment

Course Delivery

This course can be delivered/assessed in the workplace or at facility organised by the training provider.

Course Durations

Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.

Face-to-Face Face to Face contact time of at least 7 Hours
Online with face-to-face assessment Face to Face contact time of at least 1 Hour 30 Mins

An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:

  • Proficient verbal and written English language skills to complete and evaluate a Personal Stress Management Plan and manage two (2) stressful workplace situations

Online study options:  The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.

Individuals undertaking this course will be expected to complete both written and practical assessment tasks.

This certificate does not require renewal

Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.

Practical scenarios:

  • Manage two (2) workplace stress situations:
    • Colleague work performance
    • Upset family member
  • Complete the tasks in line with Federal/State/Territory regulations, codes of practice and work health and safety (WHS/OHS) guidelines and workplace or site procedures.

Documentation: 

  • Complete:
    •  Personalised Stress Management Plan  
    • Stress Management Evaluation form

Theory assessment: A written exam consisting of multiple-choice and short answer questions must be completed at the end of the training session. Students must answer all questions.

This course is delivered and assessed on behalf of Allens Training Pty Ltd RTO 90909